neerjob@intel.com
www.intel.ru/jobs
IT Helpdesk Intern
Компания
Intel
приглашает студентов 3-6 курсов технических специальностей и аспирантов к
участию в конкурсе на замещение вакантной должности Helpdesk
Intern
(Information
Services and Technology Group)
Резюме
принимаются на английском языке на сайте www.intel.ru/jobs
или по электронной почте neerjob@intel.com
Внимание!
в теме письма необходимо указать название вакансии Helpdesk
Intern
Requisition: 485321
Responsibilities
- Providing Customer
Support Center phone services which include call answering, advising customers,
ticket submission and others
-
Monitoring ticket queue and ticket dispatching
-
Calling the customers back to clarify the issues
-
Assigning the tickets to the appropriate people to resolve it
-
Providing office and lab support in hardware and software configuration
-
Be involved in minor development and improvement in software tools
Qualifications
- Good knowledge of
computer hardware (assembling and/or re-assembling of computers, type of
components and others) and office equipment (printers, projectors and others)
- Experience in Linux*
and Windows*
-
Experience in installation, configuration and support
-
Experience in networks
- Fluency in written and
spoken English
- Programming skills in
C/C++, Java*, Visual Basic*, UNIX*, shell and others would be an added
advantage
Новости
